Privacy Policy – DATA PROTECTION DECLARATION


GENERAL

In this data protection declaration you are informed about the personal data we collect, for what purposes we collect the data, what we do with the collected data and your rights concerning the collected data. The legal basis for this declaration is the EU General Data Protection Regulation (GDPR). Under the GDPR, personal data means any information that can reasonably identify a specific living person, either alone or with other information.

DATA COLLECTION AND DATA PROCESSING

HOW WE COLLECT YOUR DATA

You may provide us with certain categories of data when you: 

  • Browse through our website

  • Complete and submit forms on our website

  • Subscribe to our newsletter

  • Contact us via email, social media, postal service or phone

  • Purchase products in our online shop

Other data will be collected automatically. Andreakollar.at uses data collection tools, such as cookies. These tools automatically collect the following: 

  • technical data, for example operating system, browser type or time and date of page view, time zone setting, device information

  • usage information, for example geographic location information (country or state), numbers and frequency of visitors to our site, page views, unique page views, video views, form conversations. 

You will find more information about cookies we use under the data protection declaration below. 

 

WHAT PERSONAL DATA WE COLLECT 

  • Name

  • Contact information (name, postal address, email, telephone number)

  • Content Data (Text entry, comments)

  • Usage Data (visited websites, times, access time)

  • Meta-/ Communication Data (IP address, device information)

 

WHY WE COLLECT YOUR DATA

Personal data will only be processed to the extent necessary and for the purpose of providing a user friendly website, as well as evaluation of system security and stability.  

 

PURPOSE OF DATA PROCESSING

  •  to answer you questions and inquiries

  • to create and manage your account 

  • to process your orders and deliver the products

  • to inform you about new products and special offers by newsletter

  • to administer surveys and contests and other promotions

  • to ensure security and integrity of the website

 

SECURING THE PROCESSED DATA 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 

SSL ENCRYPTION

Personal data on this website are transmitted in an encrypted form, using the TLS encryption method (Transport Layer Security, SSL, Secure Sockets Layer).

TRANSFER OF DATA

We respect you and your privacy. We will never sell, rent or trade any of your information with a third party.  

 

THIRD PARTY PROCESSORS

Our store is hosted on Squarespace, Inc. (Squarespace). Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on secure databases protected via a variety of industry-standard access controls. Privacy shield certificate for EU-US and Swiss-US, secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps them to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk. For more information, you can read Squarespace's Terms of Service here or Privacy Statement here: https://www.squarespace.com/privacy/

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Squarespace uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments for our products are currently processed and managed using the third party vendors Stripe and Paypal.

You can read their privacy policy here: https://stripe.com/at/privacy and here: https://www.paypal.com/at/webapps/mpp/ua/legalhub-full?locale.x=en_US

GOOGLE ANALYTICS

For the analysis and evaluation of web page traffic we work with the web analysis service Google Analytics. This belongs to Google Inc. (1600, Amphitheatre Parkway Mountain View, CA 94043, USA). Google Inc. is certified under the US – EU Data Protection Act “Privacy Shield” and is committed to abiding to EU Data Protection Guidelines. Information on Google Analytics methods of handling user data can be found in the DATA PROTECTION DECLARATION by Google. 

COOKIES

Our website uses “cookies”. A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. If you do not allow us to use cookies, certain functions and pages may not work as planned and your user experience may be reduced. The IP address transferred to Google Analytics is not combined with other information from Google. 

SOCIAL PLUGINS

So-called social media plugins are included in our website in order to recommend and share features from social media, such as for example Instagram or Pinterest. In interacting with these plugins, e.g. when you press the  “Instagram” button, or enter a comment there, your browser will transfer this information directly to the relevant social media site and save it there. To discover more about the reasons for and scope of data collection and processing by Instagram and Pinterest as well as your related rights and setting modifications to protect your privacy, please look at the privacy statement applicable to the website in question. 

WEB FONTS

This website uses Adobe Web Fonts for a visual attractive and homogenious display of its contents which is a justifiable interest and therefore covered by Art. 6 Abs. 1 lit. f DSGVO. When entering our website your browser loads the relevant fonts into its cache to display text, copy and typo correctly.For this reason your browser has to connect with the servers of Adobe Inc. More information can be found under the Data Privacy Policy Declaration of Adobe Inc. https://www.adobe.com/privacy/policies/adobe-fonts.html



NEWSLETTER 

Newsletters are generally distributed by email. The newsletters contain information about our products, our promotions and company events as well as special tailor-made offers from our product catalogue. 

Subscribing to our newsletter can either be done in writing in one of our stores, or online by registering on our website. The online registration for the newsletter is carried out by the so-called double-opt-in method. Therefore you will receive an email after registration that requests the confirmation of your registration. This confirmation is necessary in order to prevent misuse of your email address by a third party. For the newsletter subscription you only need to supply your email address. The newsletter registration is recorded in order to comply with the legal requirements. 

For the distribution of our electronic (“online”) newsletter we use the distribution processor from Squarespace, Inc. 

You can retract your consent to receive our newsletter at any time. A cancellation results in your data not being evaluated as stated above from this point in time. A link to cancel your newsletter subscription can be found at the end of every newsletter. You can also contact our office to cancel your subscription. 

 

CORRECTION AND/OR DELETION

Furthermore you may request details of the personal information, which we hold about you at any time. If you believe that any information we are holding about you is incorrect or incomplete, please write or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect. You can also request your data to be deleted. 

 

YOU CAN CONTACT US AT THE FOLLOWING ADDRESS

ANDREA KOLLAR
Pilgramgasse 9/38
1050 Vienna, Austria
hello@andreakollar.at